Skip to content
Write review For Business
  • Login

Contact Chi Chi London Customer Service

How to Reach a Person at Chi Chi London

Verified Contact Information

Customer Service:

  • +44 208 880 1211
Send Message

Customer Service:

customerinfo@chichiclothing.com

Jobs/ Career:

jobs@chichiclothing.com
press@chichiclothing.com
Press Inquiries

Chi Chi London Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Chi Chi London Phone Number
+44 208 880 1211
Most Popular Chi Chi London Email Address
customerinfo@chichiclothing.com
Issue Resolution Rate
Low (5% reported full resolution)
Chi Chi London Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
75% phone, 25% email
View full overview

How to Contact Chi Chi London?

Chi Chi London customer service phone number is 44 208 880 1211. The telephone number is toll-free. Clients can use it to call the customer care department and reach the specialists to deal with issues and difficulties. The representatives can assist you in payment conditions, return policy, conditions of ordering and other details. The Chi Chi London phone number is accessible via the operation time.

Chi Chi London email is customerinfo@chichiclothing.com. The email address allows you to send the written request to the support representatives to receive the written responses and instructions on how to deal in your case. To connect specialists in issues related to the career is jobs@chichiclothing.com. Media-related inquiries addressed to the Chi Chi London contact email press@chichiclothing.com. The response will be available in a few days on your email.

Chi Chi London address is Redburn Industrial Estate 16-18 Woodall Road Enfield Town, Middlesex EN3 4LE United Kingdom. This is the registered address of the Chi Chi London headquarters. This location address you can use as mailing to apply the claim or feedback to the customer care department. The address of the Chi Chi London to make the return is Chi Chi London; Transpennine 200, Charles House, Pilsworth Road, Manchester, OL10 2TA.

Chi Chi London hours are Monday through Friday from 8 a.m. to 4 p.m. EST. The Chi Chi London customer service operates the support number within the indicated business hours. You can use the email address and the online contact form to submit the request.

Chi Chi London website offers you to submit the online table via the website. Open the official platform and press the Contact Us icon at the bottom of the page. Indicate your name, email, order number, reason for contact and message. Send the message and the Chi Chi London specialists will reach you after consideration.

PissedConsumer Club

Contact Information

Chi Chi London Website:

Chi Chi London Help Center:

Corporate Office Address:

Chi Chi Collection Ltd
Redburn Industrial Estate 16-18 Woodall Road
Enfield Town, England EN3 4LE
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 4:00pm

More contact details

How Customers Rate Chi Chi London Support?

1.0 / 5
Poor

Based on 124 calls to Chi Chi London customer support through PissedConsumer.com and 1 survey response.

Total Calls
124
Issues Resolved
5%

Why Customers Call Chi Chi London?

Top Reasons of Customers Calls

  • Return/ Replace 35%
  • Refund 23%
  • Shipping and Delivery 16%
  • Customer Inquiries & Issues 13%
  • Request for Information 7%
  • Product/ Service 4%
  • Account 2%

Return/ Replace

35%
  • "Returns"
  • "Return"
  • "Trying to return an item and it's saying that the order number can not be found"

Refund

23%
  • "Refund"
  • "They refunded my order without a reason and charged my for return"
  • "Refunds"

Shipping and Delivery

16%
  • "Order hasn't been delivered"
  • "My order has not arrived it is now over two weeks and I can't see any tracking"
  • "Not received order"

Customer Inquiries & Issues

13%
  • "Order query"
  • "Can't find my order number"
  • "No answer to 5 emails I have sent"

Request for Information

7%
  • "Looking for QR code to send dress back"
  • "To request a next day postage on order I have place."
  • "No order confirmation"

Product/ Service

4%
  • "I've ordered clothing from Chi chi London . It's over 2/3 weeks, they didn't send me order number or any proof of purchase. No sign of anything. Money is already deducted from Bank account."
  • "Complaint"
  • "Complain"

Account

2%
  • "I have issues with my account"

Compare Chi Chi London Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Quiz
Quiz Customer Service
AZAZIE
AZAZIE Customer Service
stars-rating-fill
5.0 out of 5
DressAfford
DressAfford Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Chi Chi London? What happened? What can we help you with?
Submit review Don't show this popup
Chi Chi London
Reviews Contacts Community